Privacy Policy
(Scuba Diving • Snorkeling • Try Diving)
Effective Date: 8/24/2025
Last Updated: 8/24/2025
Your privacy is important to us. This Privacy Policy explains how manta ray diving (“we,” “our,” or “us”) collects, uses, and protects your personal information when you book or participate in our scuba diving, snorkeling, and try diving activities.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Full name, date of birth, gender, and nationality.
- Contact Information: Email address, phone number, and emergency contact details.
- Health & Safety Information: Medical conditions, allergies, and fitness declarations required for diving and snorkeling activities.
- Booking & Payment Details: Reservation information, payment method, and transaction records.
- Media Content: Photos and videos captured during your diving/snorkeling experience (with your consent).
2. How We Use Your Information
We use your information to:
- Process bookings, payments, and reservations.
- Ensure your safety by reviewing your medical fitness for diving/snorkeling activities.
- Communicate important updates about schedules, weather conditions, and activity details.
- Improve our services and customize your diving experience.
- Send promotional offers, newsletters, or updates (only if you opt-in).
3. Data Protection & Security
- We implement appropriate technical and organizational measures to protect your personal information.
- All health and safety information is kept strictly confidential and used only by authorized personnel.
- We do not sell, trade, or rent your personal data to third parties.
4. Sharing of Information
We may share your information only when:
- Required by law or government authorities.
- Needed for emergency medical treatment during diving or snorkeling activities.
- Required by insurance companies in case of incidents or claims.
5. Media & Marketing Consent
- Photos and videos may be taken during activities.
- We may use these for marketing purposes (website, social media, brochures) only with your consent.
- If you do not wish your images to be used, please inform us during booking or before the activity.
6. Cookies & Website Usage (For Online Bookings)
- Our website may use cookies to improve user experience and analyze performance.
- You can disable cookies anytime in your browser settings.
7. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Update or correct inaccurate information.
- Request deletion of your data (where legally permitted).
- Withdraw consent for marketing communications at any time.
8. Data Retention
- We retain your booking and medical records for a maximum of 2 years unless required by law to keep them longer.
- After this period, your data will be securely deleted or anonymized.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us:
📧 Email: almuatasimalbarakah@gmail.com
📞 Phone: +968 77400770