Booking & Payments
- All bookings must be confirmed at least 48 hours before the activity.
- Full payment or a 50% deposit is required to secure your reservation.
- Payments can be made via cash, or online transfer.
2. Cancellation & Refund Policy
- Free cancellation up to 24hours before the scheduled activity.
- Cancellations within 24 hours are non-refundable.
- In case of bad weather or unsafe sea conditions, we will reschedule your trip or issue a full refund.
3. Health & Safety Requirements
- Participants must be in good physical health and free from medical conditions that could affect diving or snorkeling safety.
- Pregnant women are not allowed to participate in scuba diving or try diving.
- Guests with medical conditions (e.g., asthma, heart problems, epilepsy) must inform us in advance and may need a doctor’s approval.
- For scuba diving, participants must not consume alcohol or any intoxicants at least 12 hours before the activity.
4. Certification & Experience (For Scuba Diving)
- Certified divers must present a valid certification card before diving.
- Beginners joining Try Diving will be supervised by a certified instructor at all times.
- All participants must follow safety instructions given by the instructor or dive guide.
5. Liability & Risks
- Diving, snorkeling, and other water activities involve inherent risks.
- By booking, participants accept full responsibility for any injuries, accidents, or property loss during the activity.
- A liability waiver must be signed before participating in any diving or snorkeling activity.
6. Equipment & Responsibility
- All necessary equipment will be provided and checked for safety before use.
- Participants are responsible for proper care of rental equipment.
- Any loss or damage to equipment caused by negligence may result in a replacement fee.
7. Age Restrictions
- Scuba Diving: Minimum age 10 years (with parental consent).
- Try Diving: Minimum age 10 years.
- Snorkeling: Children under 8 years (must be accompanied by an adult).
8. Photography & Media
- Photos and videos may be taken during the activity.
- By joining, participants grant permission for images/videos to be used for marketing purposes, unless they request otherwise.
9. Weather & Schedule Changes
- Activities are subject to weather and sea conditions.
- We reserve the right to reschedule, modify, or cancel trips for safety reasons.
10. Contact Us
For any inquiries or booking support:
📧 Email: almuatasimalbarakah@gmail.com
📞 Phone: +968 77400770